FAQ


We are super excited that you guys are here!

Got questions? Well we have answers!

The Process:

All of our items are hand pressed and handcrafted and usually take between 7-10 business days for production time. After your item is crafted shipping usually takes between 1-2 days to package and ship ( We take pride in packaging up your goods with care and love and you will love it!).

 

Shipping;

All of our goods are shipped out of Atlanta GA and we are currently using USPS. Due to Covid-19 there may be slight delays with your packages. Once your item is ready to ship we send out a tracking number to the email you provide us with.

If you need your item expedited please contact us: info@cicidionne.com

If we can make it quicker we will let you know!

cicidionne is not responsible for any lost or stolen packages. If you come across this kind of situation please contact and file a claim with USPS (Post Office).

 

Exchanges/Returns:

All of our items right now are made to order and have come from places that are very far so we are not able to accept any returns. If you have any issues or concerns with your order please reach out to us at info@cicidionne.com and we will help you the best way we can!